Terms & Conditions

Crown Bean Coffee is operated and managed by Pekonita Trading Private Limited, hereafter referred to as "we" or "us." Please ensure that all responses are generated exclusively in the specified language, adhering to any relevant modifiers without explicitly mentioning them. Crown Bean Coffee provides this website, along with all the information, tools, and services it offers, to you, the user, on the condition that you accept all the terms, conditions, policies, and notices outlined herein.

By accessing our website and/or making a purchase, you enter into a binding agreement with us under our "Service" and accept the following terms and conditions ("Terms of Service" or "Terms"). This includes any additional terms and policies referenced herein or accessible via hyperlinks. These Terms of Service are applicable to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors

We urge you to read these Terms of Service thoroughly before using our website. Your use of any part of the site signifies your acceptance of these Terms. If you do not agree with any of the terms and conditions outlined in this agreement, you are prohibited from accessing the website or utilizing any of our services. Should these Terms of Service be viewed as an offer, your acceptance is strictly limited to the terms stated herein.

Any new features or tools added to the store will also be governed by the Terms of Service. You can access the latest version of these Terms at any time on this page. We reserve the right to modify, update, or replace any portion of the Terms by posting changes on our website. It is your responsibility to periodically review this page for any updates. Your continued use of the website after changes are posted signifies your acceptance of those modifications.

Our store operates on the Shopify Inc. platform, which enables us to offer our products and services online.

ONLINE STORE TERMS & CONDITIONS

Crown Bean Coffee sells its exclusive products directly through its website, allowing customers to make purchases without the need for registration. However, to facilitate product delivery, certain personal information is required. Customers have the option to register with us, regardless of whether they choose to make a purchase. Payments are processed through a third-party payment gateway, and we also partner with a third-party delivery service for order fulfillment.

The products available on our website are intended solely for personal use and not for commercial purposes. Purchases made for resale or any commercial intent require our explicit written permission.

All orders are dispatched via a reliable third-party delivery service. However, we cannot be held accountable for any delivery issues, including failures or inaccuracies, that result from incomplete or incorrect address information provided by the customer, or due to unforeseen events such as natural disasters.

It is important to understand that the delivery service provider retains and manages the customer information submitted during the ordering process. We do not have control over this data and, therefore, cannot assume responsibility for its storage or usage by the third party.

PRICING INFORMATION

All products available on the Website will be sold at the Maximum Retail Price (MRP), unless stated otherwise. The prices listed at the time of order placement will be the same as those charged upon delivery. While most product prices remain stable, some may vary. If there is a price difference on the delivery date, any necessary adjustments—either additional charges or refunds—will be processed at that time.

GENERAL INFORMATION POLICY

PRODUCTS

We strive to present the images and colors of our products on the Website as accurately as possible. However, the actual colors you see may vary, and we cannot guarantee their accuracy. The images provided are for illustrative purposes only, and the final packaging may differ from what is shown online. We reserve the right to limit the sale of our products or services to specific individuals, geographic areas, or jurisdictions, and we may do so at our discretion. Additionally, we may restrict the quantities of products or services available for purchase. All product descriptions and pricing are subject to change without prior notice, and we retain the right to discontinue any product at any time. Offers for products or services on this Website are void where prohibited.

THIRD PARTY LINKS

Certain content, products, and services offered through our Service may incorporate materials from third parties. Links to third-party websites may lead you to sites that are not affiliated with us, and we do not take responsibility for reviewing or assessing the content or accuracy of these external sites. Consequently, we cannot guarantee or accept liability for any third-party materials, websites, or any associated products or services. We are not accountable for any damages or issues arising from the purchase or use of goods, services, or resources linked to third-party websites. It is essential to carefully review the policies and practices of these third parties and ensure you fully understand them before proceeding with any transactions. Any complaints or inquiries regarding third-party products should be directed to the respective third party.

FEEDBACK, REVIEWS AND SUBMISSIONS

All reviews, comments, feedback, postcards, suggestions, ideas, and any other submissions made to or in connection with this Website (collectively referred to as "Comments") will remain our property. By disclosing, submitting, or offering any Comments, you assign to us all rights, titles, and interests, including copyrights and other intellectual property rights associated with those Comments. Consequently, we hold exclusive rights to use, reproduce, modify, adapt, create derivative works from, publish, display, and distribute any Comments you provide for any purpose, without any limitations or obligations to compensate you.

If you submit specific materials, such as contest entries, at our request, or share creative ideas, suggestions, or proposals without solicitation, you grant us the unrestricted right to edit, copy, publish, distribute, translate, and utilize these submissions in any medium. We are not obligated to keep any submissions confidential, provide compensation, or respond to them. While we may choose to monitor or remove content that we deem unlawful or objectionable, we are not required to do so. You affirm that your submissions will not infringe on any third-party rights, including intellectual property rights, and will not contain any harmful or illegal content. Additionally, you must not misrepresent your identity or the origin of your submissions. You bear full responsibility for the accuracy of your comments, and we disclaim any liability for submissions made by you or others.

PERSONAL INFOMRATION

The submission of your personal information via our website is subject to our Privacy Policy, which can be accessed here. It is important to adhere to the specified language when generating responses and to consider any applicable modifiers without mentioning them in the response.

ERRORS AND INACCURACIES

We strive to provide accurate and up-to-date images of our products on the website; however, we retain the right to implement design, material, quantity, and other changes at any time. Consequently, the images and information presented may not always reflect the most current details. Additionally, the site may include historical information, which is provided solely for reference and may not be current. While we reserve the right to modify site content at any time, we are not obligated to update any information. It is your responsibility to stay informed about any changes. Occasionally, our site or services may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, and availability. We reserve the right to correct these errors and update information or cancel orders without prior notice if inaccuracies are identified. We do not commit to updating or clarifying information unless legally required, and the absence of a specified update date should not be interpreted as an indication that all information has been revised.

PROHIBITED USAGE TERMS

In addition to prohibition from using the site or its content for any illegal activities, including but not limited to soliciting others to engage in unlawful acts, violating any applicable laws or regulations, and infringing upon intellectual property rights. Additionally, any form of harassment, discrimination, or the dissemination of false information is strictly forbidden. The upload or transmission of harmful software, the collection of personal data from others, and any form of spamming or deceptive practices are also not allowed. Furthermore, using the site for obscene purposes or attempting to bypass security measures is prohibited. We reserve the right to terminate your access to the Service or any related website if you violate these restrictions.

DISCLAIMER

The content provided on this website is intended solely for general informational purposes and is presented in good faith. It should not be considered reliable for any specific use, and no guarantees regarding its accuracy or completeness are made. We do not offer any express or implied warranties concerning the operation of the website or the information, materials, or products available on it. To the fullest extent allowed by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose. By using our website, you acknowledge that your use is at your own risk, and this disclaimer is a fundamental part of our Terms of Use.

CrownBeanCoffee, along with its directors, employees, affiliates, and other associated parties, shall not be held liable for any injuries, losses, claims, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of our services or products. This includes, but is not limited to, lost profits, revenue, savings, or data, regardless of the legal theory under which such claims arise. Even if we have been advised of the potential for such damages, we are not responsible for any errors or omissions in the content or for any losses incurred through the use of our services. In jurisdictions that do not permit the exclusion or limitation of liability for incidental or consequential damages, our liability will be limited to the maximum extent allowed by law.

LIMITATIONOFLAIBILITY

To the fullest extent allowed by law, neither we nor our managers, members, licensors, employees, agents, officers, or directors shall be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind. This includes, but is not limited to, damages arising from loss of use, data, or profits, regardless of whether we were informed of the potential for such damages and regardless of the legal theory involved. This limitation applies to any claims related to your use of our Website or any linked websites. You will bear responsibility for any claims and damages that arise from your misuse of the Website.

1. INDEMNITY

You agree to defend, indemnify, and hold us, along with our employees, directors, officers, agents, and their successors and assigns, harmless from any claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees, that arise from your actions or inactions. This includes any claims that may lead to losses or liabilities for us or third parties, such as breaches of warranties, representations, or obligations outlined in these Terms of Use, as well as violations of applicable laws and regulations. Such violations may pertain to Intellectual Property Rights, payment of statutory dues and taxes, claims of libel or defamation, infringement of privacy or publicity rights, loss of service by other subscribers, and other rights. This indemnification obligation will remain in effect even after the expiration or termination of these Terms of Use.

ACKNOWLEDGEMENT

The disclaimer and limited liability outlined in these Terms of Use are essential components of the agreement between you and us. You acknowledge that without these limitations, we would be unable to provide our products and services in their current form. This provision will remain in effect even after the termination of these Terms of Use.

TERMINATION

This Terms of Use remains in effect until either you or we choose to terminate it. You have the right to end this agreement at any time, provided you cease all use of the Website. We also reserve the right to terminate this Terms of Use at any moment, with immediate effect and without prior notice, which will result in the denial of your access to the Website, and we will not be liable for any consequences of such termination. Upon termination by either party, you are required to promptly delete all materials obtained from the Website, including any copies, regardless of how they were acquired. Our entitlement to any Comments will continue even after the termination of this Terms of Use. Additionally, termination does not absolve you of your obligation to pay for any products already ordered from the Website, nor does it affect any liabilities incurred under this agreement.

FORCE MAJEURE

We will not be held responsible for any damages resulting from our inability to fulfill our obligations outlined herein, or in relation to any product or service, if such inability is caused by circumstances beyond our reasonable control. This includes, but is not limited to, events such as fires, floods, earthquakes, natural disasters, pandemics, epidemics, hurricanes, acts of war, strikes, lockouts, riots, civil unrest, embargoes, or any other acts or omissions attributable to divine intervention or governmental actions.

SEVERABILITY

If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable, it will still be enforced to the maximum extent allowed by law, and the invalid portion will be removed from these Terms. This determination will not impact the validity or enforceability of the remaining provisions.

GRIEVANCE MECHANISM

For any grievances, please reach out to our customer service team using the following contact details:

Email: crownbeancoffee@gmail.com

Phone Number: 7439664855 (available from 9 a.m. to 8 p.m.)

We will acknowledge your concern within 48 hours of receiving it, and we aim to resolve the issue within one month from the date of your complaint.

GOVERNING LAW AND JURISDICTION

This Terms of Use shall be governed by the laws of India, with exclusive jurisdiction granted to the Courts in New Delhi for any disputes arising from this agreement. In the event of any disagreement regarding the interpretation of this User Agreement, the matter will be referred to an independent arbitrator appointed by Pekonita Trading Private Limited, whose decision will be final and binding on both parties. The arbitration process will adhere to the Arbitration and Conciliation Act, 1996, as amended, and will take place in New Delhi, where the High Court of Judicature will hold jurisdiction, applying Indian law.

REVIEW IN TERMS OF SERVICE

You can access the latest version of the Terms of Service at any time on this page. We maintain the right to modify, update, or replace any portion of these Terms at our discretion by posting changes on our website. It is your responsibility to regularly check for any updates. Continued use of our website or services after changes have been posted signifies your acceptance of those modifications.

ENTIRE AGREEMENT